Privacyverklaring

Purpose why does Hem Technologies BV need your data?

Hem Technologies BV will not collect or use your personal data for any purposes other than those described in this privacy statement or only after your prior permission to do so.
Hem Technologies BV uses your data for the following purposes:

• To perform a service or sales contract we have concluded with you.
• To call you or to e-mail you when necessary to complete your order
• To inform you about any order status and/or changes in our services or products
• To deliver the ordered goods and/or services
• Hem Technologies BV also processes certain personal data for which we are legally obliged to do so such as data to meet our tax obligations.

Personal data that will be processed.

Hem Technologies BV can process personal data about you because you want to make use of our services and/or because you provide personal data to us after completing a contact form on our website.


Hem Technologies BV can process the following personal data:

• Your company name
• Your contact name
• Your address details
• Your telephone number
• Your e-mail address
• Your bank account number (when ordering)
• Your VAT Number (when ordering)

Retention period

When you make use of Hem Technologies BV services we ask you to provide us with your personal data. This data is required/necessary to provide you with our products and services. This data is stored in the Hem Technologies BV data files, in accordance with the statutory retention obligation. Any personal data is not stored longer then permitted by law.

Sharing with third parties

Hem Technologies BV will not pass on your personal data to third parties unless; this must be necessary to provide you with the services of Hem Technologies BV and/or any other related services, or to comply with a statutory obligation, or if it’s done at your request. Our staff, as well as the third parties to whom personal data is made available, must respect the confidentiality of your personal data. We also impose this obligation on processors - by means of a data processing agreement - who are engaged by us for the performance of our services.

Analysing website visits

Hem Technologies BV website monitors general visit data, including your computer’s IP address and the time it accessed our website, and data sent by your browser. This data is used to analyse visiting behaviour on the website. Hem Technologies BV uses this information to improve the website's functioning. This data is anonymised as much as possible and is not passed on to third parties. We do not use any social media plugins on our website nor do we use tracking cookies of any kind.

Communication

When you send us an email or any other message through one of the Hem Technologies BV services it will be stored in the Hem Technologies BV data file. As a consequence of backup procedures and the statutory retention obligation, these messages can be stored in accordance with the statutory retention period. Occasionally we will ask you for personal data relevant to the specific situation. This enables us to process your questions and respond to your requests.

Viewing, amending or removing your data

You have the right to view, correct, or delete your personal data. You can send a request to info@hemtechnologies.com to view, correct or delete your personal data
and we will respond to your request as soon as possible, but not later than within four weeks.

Security

Hem Technologies BV takes the protection of your data seriously and takes appropriate measures to combat its improper use, loss, unauthorised access, undesired publication and unauthorised amendment. Hem Technologies BV does not store your information in any form. Any information entered in form will be forwarded by secure mail.

Questions

Do not hesitate to contact us;

• if you have any questions which have not been answered in this privacy statement
• if you have any suggestions or comments about its content
• if you have any complaints or doubts about our handling of your personal data
• if you have the impression that your data is not properly secured
• if there are any signals of improper use